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Comments and Ratings for USAA Mobile
by A Google User the 3/30/2013

Differential Treatment USAA shows differential treatment towards non-military account holders. Why can't we have the same product offers & benefits (we are family too)? especially moms & dads of active military. Ex: secure credit cards, auto insurance, especially mobile banking,in this day and time all banks are offering that service. Now you're offering these thank you offers and I can't use any of them. Can you guys help non-military account holders? at least offer the cash back for debit cards not just credit cards. Thanks.

by A Google User the 3/30/2013

Each version keeps getting worse This app used to be great, but it seems to get worse with each update. With the most recent version, I can't even make deposits half the time. Also, is it really necessary to use my GPS and take a minute to find my location each time I want to make a deposit? (Nexus 4)

by A Google User the 3/30/2013

What happened-*updated This app worked great from the start but after an update it now force closes when I try logon, I had logged in looked at my account then went into settings and got error loading webpage, too many redirects. Now I can't logon at all. *Update-changing from 1 star to 5... I fixed this issue by trying something I read somewhere else...Go into Settings>Application Settings>USAA and CLEAR CACHE. I restarted my phone just to be sure, but I don't know if that is necessary. The app now works as good as it did before the update. No more problems logging in and all other functions work perfectly as well.

by A Google User the 3/30/2013

WAS awesome..... This app was the best until recently. I cannot use the deposit mobile function at all which is extremely frustrating. I have no other means to deposit my paychecks. Please FIX A.S.A.P

by A Google User the 3/29/2013

Problem depositing checks... Most recent update causes my entire phone (mytouch slide 4g) to freeze and obviously the app closes out. This has never happened before.

by A Google User the 3/29/2013

"Contact Us" Trying to send USAA an email. Not an option from the app. Please add.

by A Google User the 3/29/2013

Love it Super easy to use.

by A Google User the 3/29/2013

Fix the app Usaa is awesome. But I am having problems with deposit at mobile now, it worked great for years now it gets stuck at "acquiring you location". Please fix this problem

by A Google User the 3/29/2013

Great app Works very well. I didn't give it giver stars because it crashes occasionaly. Otherwise a smooth and convenient banking tool.

by A Google User the 3/29/2013

Excellent app With usas app theirs no headaches. It's easy to use and more importantly you have access to you're accounts quick.

by A Google User the 3/29/2013

Latest update breaks deposit@mobile Hangs on looking for location, never allows a deposit. Please fix.

by A Google User the 3/29/2013

Mobile Deposit Was a great app until the update. Freezes when you take a picture for a mobile deposit. I called USAA twice and they tried to tell me that it's my phone. LOL. All I have to say is they better fix it ASAP or no more banking. You hear that USAA. Besides that they are a great bank.

by A Google User the 3/29/2013

Superb App This app is the model for all others to emulate. It is easy to use, provides very friendly ways to view info and is very secure. Yet another great example that speaks volumes for quality of USAA!!

by A Google User the 3/28/2013

Great features, but buggy I used to pay my bills with the mobile app (on a Samsung Nexus 4.2.2), but it no longer works since the last update. The select box for the Account is non-functional. Plus, when using the Quick Login almost 1/2 the time the app will hang for long periods of time, or sometimes crash. When using a mobile app I want to get my task done quickly. I love that USAA pushes out new features quickly, but they need to test their releases more thoroughly.

by A Google User the 3/28/2013

Quality, programmer was highly skilled they created this app Very user friendly with many options to navigate through the site.

by A Google User the 3/28/2013

Password problem Makes me change my password then won't except the new one....never ending cycle....ugh

by A Google User the 3/28/2013

Ok App I wish you could see the memos on each transfer. The asp has gotten worse since I first started using it. Can't never get in. Takes forever for it to process.

by A Google User the 3/28/2013

Good to bad Love the app initially, but can't log in after the recent update.

by A Google User the 3/28/2013

Log in Wont log into account

by A Google User the 3/28/2013

Deposit Mobile is screwed Freezes up when trying to find location. Restart fixes.

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