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This application seems to be removed from the Android Market
Details
Rating

3.99/5
(500 Ratings)
Statistics


QR Code

Price
Free

Version
2.0.8.34

Downloads
10 000-50 000
Estimate :
36,232

Size
1.4 MB

Category

Zendesk for Android

Available in :
Customer Support on the Go with Zendesk for Android.

Zendesk is the leading cloud-based customer service software solution.  More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.  Loved by both service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use.

Maximize Agent Productivity

View, update and create new help desk tickets - all from your Android phone or tablet.  Easily configure support ticket fields and add comments with the touch-friendly application.  Pin up to three views to your Zendesk dashboard, so you can easily access the tickets that matter the most to you.

Deliver Anytime, Anywhere Customer Support

Stay on top of customer support requests and updates with real-time access to the Zendesk support ticketing system anywhere, anytime, without a laptop or desktop.

iPhone related for Zendesk for Android

Zendesk for Android was developed for Android by Zendesk

Package name : com.zendesk.android

System permissions : 10 Click here to show/hide list
  • android.permission.INTERNET
  • android.permission.CAMERA
  • android.permission.WRITE_EXTERNAL_STORAGE
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.RECEIVE_BOOT_COMPLETED
  • android.permission.READ_PHONE_STATE
  • android.permission.VIBRATE
  • com.zendesk.android.permission.C2D_MESSAGE
  • com.google.android.c2dm.permission.RECEIVE
  • android.permission.READ_EXTERNAL_STORAGE

I am the developer of this Application !
|||||Email



Screenshot(s) available for Zendesk for Android


Discussion(s) about Zendesk for Android in our forum

Comments and Ratings for Zendesk for Android

Filters :
by A Google User the 1/19/2013

Lacking Good concept, although the app crashes often and cannot turn off or adjust sync frequency

by A Google User the 1/17/2013

Bait and switch This is NOT free. Never could get it to log me on to the 'free trial'. Uninstalled this piece of junk designed by liars.

by A Google User the 1/17/2013

FCs alot Now that I've seen the iPad app. This one is horrible. It's as if it wasn't even written by the same company. Very disappointed.

by A Google User the 1/15/2013

App disappointing This app is disappointing We have accounts we cant login, for the money they Charge not worth it And support is good for initial email after that no answer

by A Google User the 1/14/2013

Crashes App crashes far too often when loading tickets for no apparent reason! App has so much potential to be handy for those times you're not at a pc. FIX you're app so I can fix mine!

by A Google User the 1/14/2013

Unusable The app looks great, however every time I attempt to click on a predefined view, the app crashes. I have submitted several crash reports and waited a couple weeks before writing my review. There has been no change / update and the app cannot be used. Don't bother downloading.

by A Google User the 1/9/2013

Great app. Needs a widget, but otherwise it's everything it should be.

by A Google User the 1/4/2013

Excellent Better than on browser

by A Google User the 1/4/2013

Awesome for a photographer! We deal with customer questions and order status issues constantly and since we are primarily mobile, this app gives us a ton of flexibility. It could be a little more user friendly but once you get the hang of it, doubt you can beat it. It's also cool since we use Zen-folio for our photo galleries and the fact that this is named Zen-desk is just coincidentally cool!

by A Google User the 1/4/2013

Nice app Only downside so far is that the comment on the ticket summary is the initial post as opposed to the latest, unlike the website

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Zendesk for Android for Android was rated by Android Market Users on : 4.0/5


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